Listen to your users and they will give you the keys.
Whatever it is, the way you tell your story online can make all the difference.
Project Goals and Objectives: The primary goals include gaining customer experience insights, understanding and validating user personas, and testing product installation paths across various environments to identify smooth and friction points for UI consistency.
Admin User Testing: The project involves developing a screener to retain accurate test subjects, creating a self-moderation guide for UX testing, and conducting tests with Azure and AWS admins to gather data for a UX research report.
UX Research Report: The report will include patterns, findings, video clips, and key ideas to improve the product.
It will also suggest tier 1 and tier 2/3 design changes to enhance the user experience and transition from free to paid services.
UI/UX Design Focus: The redesign efforts will address current friction points in cloud management, such as creating and adding devices, configuring storage pools, and setting up SNAP High Availability (HA) capabilities.
Final Design and Launch Plan: The project will culminate in the final UI/UX design for AWS and Azure, with a soft launch on September 1 and a major launch event end of September.
This includes A/B testing, user acceptance testing (UAT), and aligning global marketing efforts.
